We may collect the following types of personal information:
1.1. Contact Information: When you contact us through our website, phone, or email, we may collect your name, email address, phone number, and other contact details to respond to your inquiries or service requests.
1.2. Service Information: In order to provide you with our garage door repair services, we may collect information about your garage door system, including its make, model, condition, and any specific issues or requirements.
1.3. Usage Information: We may automatically collect certain information when you visit our website, such as your IP address, browser type, operating system, referring URLs, and pages visited. This information helps us understand how visitors use our website and improve its functionality.
Use of Personal Information
We may use your personal information for the following purposes:
2.1. Service Provision: To provide you with garage door repair services, including scheduling appointments, diagnosing issues, performing repairs or installations, and communicating with you about the services.
2.2. Customer Support: To respond to your inquiries, requests, or complaints and provide customer support services.
2.3. Communication: To send you important notices, updates, and promotional materials related to our services, with your consent where required by law.
2.4. Internal Operations: To improve our website, services, and overall customer experience, conduct data analysis, and perform internal business operations.
2.5. Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
Information Sharing and Disclosure
We may disclose your personal information to the following entities or for the following purposes:
3.1. Service Providers: We may share your personal information with third-party service providers who assist us in delivering our services, such as IT support, website hosting, payment processing, and customer relationship management.
3.2. Legal Obligations: We may disclose your personal information to comply with legal obligations, enforce our policies, respond to legal requests, or protect our rights, property, or safety.
3.3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity or third party involved.
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your information.
Your Choices and Rights
5.1. Opt-Out: You may opt-out of receiving promotional emails from us by following the instructions provided in the email or by contacting us using the information provided below. Please note that even if you opt-out, we may still send you non-promotional communications related to our ongoing business relationship.
5.2. Access and Correction: You have the right to access, correct, or update the personal information we hold about you. If you would like to exercise this right, please contact us using the information provided below.
Champions Garage Door Repair
Phone: (443) 574 6137