Garage Door Repair
Experts Pikesville MD

I called this garage door hand received a call back within five minutes. They assigned someone to issue and that person,called promptly and a good time to look at the door. He arrived within the time agreed, scoped the job and gave me a fair price and time the next morning to do the repair. He arrived on time and quickly did the repair. He Is very professional and personable. I will call again if I have any other issues. Thanks!

I am pleased with work done. I will recommend this company to my friends, family and co-workers. I am happy that the repairwas completed the same day. My vehicle was stuck in my garage.

A repair was needed to our garage doors. The repair team arrived at 5pm after a two hour drive and had fitted a new automatic roller shutter door within an hour. Even better, there was no charge due the 5 year guarantee! Definitely a 5 star service!

Tomer is very professional. He called us beforehand to confirm the schedule. He did arrive on time and provide us different solutions. Will definitely go back to see him for future services.

So far the experience has been good. The estimate, ordering and installation were all on time and budget. The sales man/technician was pleasant, timely and organized from "open to close". Well see how the door holds up over the next ten years or so.

The first time I dealt with Best Pro Services it was for the repair of a garage door that didn't open. They fixed it quickly. The second time was for a broken garage door spring coil, Ken came and without a fuse or complaint he go right to work and fixed it. And now the third issue, I call and asked to have my keypad replaced...imagine my surprise, Ken was there again and he fixed the problem and only offered information for additional items after I asked the question about controlling the opening and closing via my phone and again Ken and Best Pro Service gave me 100% customer satisfaction! Ken and Best Pro Services are quick, kind, very knowledgable on top that they are very up on the ends and outs of their product. I highly recommend their service and if you can ask for Ken please do so, he is the very best, just as Best Pro Services is also. You can't go wrong with Best Pro Service.

Scheduled an appointment online Saturday evening for Sunday afternoon. We got home late Saturday and our garage door failed to operate because spring broke. The technician (Ken) was very pleasant and knowledgeable. He replaced the springs and the company threw in a set of rollers as well. Once completed he had me operate the door to make sure I was satisfied before he left. The door works more smoothly and quietly than it has since we've lived in our house. Great job!

First, I appreciate the representative forwarding a step-by-step video to see if i could resolve the issue myself. Who does that??? The customer service representative on the telephone was pleasant, professional and very informative. After completing all the steps in the video, i could not resolve my issue and my remotes still did not work. I had to schedule an appointment. Two days later, the technician, Amaud, I think, arrived on time. He offered great tips, discovered that not only were remotes bad, but the garage door spring was weak. Amaud fixed everything in record time, thoroughly explained why the spring needed to be replaced and even demonstrated exactly why it needed to be replaced using a "befoe and after" scenario. He then gave me new remotes and instructed me how to reset the keypad. Being new to having a garage, I appreciate the time Amaud took with me to explain at great length how garages work, the location of the sensors, the importance of keeping those areas free of boxes, etc. He provided exceptional customer service and I will be referring your company to everyone, as everything was wonderful from start to finish. I applaud you!!!!

Anton came to repair my garage door openers. He quickly identified the problem, suggested solution, and fixed them.